Maxon Australia takes privacy seriously and recognises the importance of protecting the privacy of information collected about Users of its Service and, in particular, information that is capable of identifying an individual (all of such information being “personal information”). As such, Maxon Australia will only provide personal information relating to a User to the extent permitted under this policy or otherwise at law.
1.Information We Collect
For the purpose of providing a Service, Maxon Australia collects a range of information about Users, including:
·name, email address, physical address and any other information provided when subscribing to, or using, the Service;
·information and data relating to or received from devices connected to the Service or any other devices associated with such devices;
·information and data relating to any computer or digital network used in connection with the use of the Service;
·any information or data that is necessary or assists us in providing the Service;
·information regarding the businesses operated by Subscribers;
any information disclosed or provided by Users in the course of using the Service, including providing feedback or otherwise communicating with Maxon Australia in relation to the Service;
·information related to the payment of fees charged by Maxon Australia for the provision of the Service, including credit card or banking details; and
·geo-location or any other location information of Users (including the IP addresses of connections to and from the Service).
To the extent that we collect information about a User that is not “personal information”, such as data relating to the User’s activity on our site (including IP addresses) via tracking technologies such as cookies, we may use this information for any purpose and by any means whatsoever (such as to administer our services, engage in marketing and promotional activities, diagnose problems and target and improve the quality of our products and services). Please note that Maxon Australia’s servers may automatically log, collect and/or store information created by a User’s use of the Service. Such information may include commands or directions issued to any device or network by means of the User’s use of the Service, information about devices connected to the Service, IP addresses, browser types, the referring domain, pages visited and search items.
Please note that if a User does not provide Maxon Australia with certain personal or security information which is required in order for Maxon Australia to provide the Service (and to provide the Subscriber with an Account, as defined in the Subscriber Terms, if relevant), it may affect the User’s ability to use the Service.
2.Use and Disclosure of Personal and Security Information
Maxon Australia uses personal and security information for the purposes for which it was collected and for related purposes, including:
·to provide the Service, to manage registered subscriptions to the Service and to improve the Service;
·to provide the User with information, unless the User opts not to receive it, about new updates or developments to the Service or other products available from Maxon Australia, events and workshop hosted by Maxon Australia or other products and services that may be of interest to the User;
·to facilitate internal business operations, including to fulfil legal and accounting requirements;
·to create, improve or edit content on the Maxon Australia website;
for billing related matters;
·to assist in any marketing and advertising related to Maxon Australia’s business, including by providing or sharing personal information with entities who are involved with marketing and advertising Maxon Australia’s business;
·to investigate complaints relating to the Service;
·to monitor use of the Maxon Australia website;
·to provide support to Subscribers;
·on a confidential basis to provide information to external service providers so that they can provide financial, administrative, IT or other services in connection with the operation of the Service or any other business of Maxon Australia;
·to share with Maxon Australia’s affiliates, agents and representatives for any of such purposes; and
·to provide the Payment Services to the Applicant for the purpose of processing Transactions via the Payment System through our maxshop website.
By providing Maxon Australia with personal information, the User consents to allow Maxon Australia to contact the User and to send any notices, including notices required by law, in lieu of communication by postal mail, to the User via any email address, mobile telephone number and/or by any other means of communication provided to us by the User or as otherwise permissible under the Subscriber Terms.
Maxon Australia notes that in the event it wishes to sell its business, including the Service or any part thereof, it may transfer all personal and security information that it collects to the purchaser of the business as a ‘business asset’. Maxon Australia may also transfer or assign personal and security information in the course of corporate divestitures, mergers or dissolutions.
Maxon Australia takes reasonable steps to protect all information it collects and stores (including your personal and security information) from misuse, loss, unauthorised access, modification or disclosure.
Maxon Australia takes reasonable steps to hold information securely in electronic or physical form. Maxon Australia stores information in access controlled premises or in electronic databases requiring logins and passwords.
Maxon Australia will maintain the confidentiality of each Transaction and will not collect or otherwise deal in commercially sensitive information, except to the extent necessary for the Payment Services.
4. Openness and Correction
You may request access on reasonable notice to personal and security information Maxon Australia holds about you, though you may be required to pay a fee for providing you with access to such information. However, Maxon Australia may refuse to provide access to any information you request if the National Privacy Principles allow Maxon Australia to do so.
Following termination or cessation of the provision of the Services to you, Maxon Australia may retain your information (including personal information) for a reasonable time for backup, archival or audit purposes, or to maintain and improve the Service, or as otherwise required by law.
There is always a risk involved in sending information through any channel over the Internet and you send information over the Internet entirely at your own risk. You also acknowledge and accept that due to the nature of the Service, a variety of security information will be sent through the Service and the Internet, and this is done so at your own risk. To the maximum extent permitted by law, Maxon Australia will not be responsible for any unauthorised access or use of any personal or security information. However, you can take steps to minimise this risk by keeping your personal and security information secret.
6.Contacting Maxon Australia
If you have any questions about this policy or if you wish to request access to your personal information, please visit our website at www.maxon.com.au for contact information.