CSD to IP change from CSD call

Tuesday, 03 December 2013 23:14

The Maxon Intelimax modem has the unique in-built feature of being able to change between modes and configure settings remotely over a CSD call. This is especially useful if you have a modem in the field that you need to remotely configure using remote AT commands or the Intelimax GUI but are currently using CSD to talk to this modem. Using these commands lets you change to an IP connection for easy access to the device over an IP connection. This feature is available from firmware versions 0.1.67 onwards.

It is very important to ensure that you can access your modem once this is done which means either using a static IP address (private IP WAN or similar) or a public dynamic IP address such as telstra.extranet the WAN IP of which can be found via SMS.

Dialing Process
Dial out to the modem via a command line terminal session to your data modem using the data number of the SIM card in the Intelimax. The sting will be as follows: ATDT0400123456. Once the ‘CONNECT’ message has been displayed you are connected.
Intelimax Remote Configuration Commands
The following commands can be used to change the settings of the Intelimax:

  • Unlock the CSD programming interface: program.maxon.unlock=admin:admin
  • admin:admin are the default username and password, if you have changed these update this command with the appropriate values in the order username:password.
  • Update the cellular APN: program.maxon.apn=telstra.extranet
  • Update the CPN username, password and authentication: program.maxon.auth=userid:password:chap/pap/none
  • Change the mode of the modem: program.maxon.mode=1

1- IP Stack Auto mode –auto connect IP
2- IP Stack Manual mode –manual connect IP
3- Serial modem mode –for CSD or when end device controls connection

Apply all the settings and reboot: program.maxon.lock
Once the commands have been received by the modem it will display ‘Modem will reboot now’ and the call will be dropped as the modem reboots:
Once the modem reboots (approximately 2 minutes) if a public dynamic IP address has been used it can be found using the following SMS to the phone number (not data number) of the SIM in the modem:


The Maxon Australia support team has recently received a large number of enquiries about high data usage from Telstra. Bill shock is something that no one likes to we would like to provide some reasons for the data usage and also some things you can do.

What is happening?

Many customers have been experiencing high data usage on their modems. This usage is as high as 2GB in a 24 hour period. Customers have noticed this usage on their Telstra data logs have seen this usage recorded as chunks of 120MB (or 117MB) data, Telstra’s default data block record size.

Why is this happening?

All customers who have experienced high data usage are on the 'telstra.extranet' APN. This APN provides the 3G routers with a public dynamic IP address. Public IP addresses are useful if you need to access your 3G modem remotely, however these addresses are also susceptible to random hack attempts. This is the most plausible reason why the data rates have recently shot up.

How to fix this issue and/or remove the risk of this happening in the future?

Changing to a private IP address is the only sure way to remove the risk of random, sustained hack attempts. This means changing to either the ‘telstra.internet’ APN or using a private IP WAN service such as maXwan. All Maxon modems (except for the Datamax) can be configured via SMS, so if you need to change back to 'telstra.extranet' at any stage this can be easily done.

If you would like to find out more about Maxon’s private IP WAN service, maXwan, please visit maxon.com.au, contact Maxon at This email address is being protected from spambots. You need JavaScript enabled to view it. , or on (02) 8707 3000.

Intelimax Firmware Upgrade

Friday, 25 October 2013 00:30
Maxon Australia has released a new firmware (Version 0.1.56) for the Intelimax modem.

The new firmware has the following updates;
  • Support added for remote monitoring and control via the maXconnect portal
  • CSD bug fixes to module firmware
  • Module monitoring
  • Reverting to defaults
  • Reduced boot times
  • LED functionality improved
  • Remote configuration of Dynamic DNS settings
  • Periodic reset of 26 hours
  • SNMPv3 support added
  • Modem emulation functionality
If you would like to know more or register your modems for the upgrade click here

Want to join the Maxon Team?

Wednesday, 09 October 2013 04:08

Maxon Australia is growing and we're seeking to employ a top notch Business Development Manager, for more information click here or if you know of anyone that would be interested have them contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

AT over IP now supported by the Maxon Mutlimax

Wednesday, 18 September 2013 04:31

AT over IP allows the user or user equipment to send an AT commands over an IP network to a specific TCP port. Normally a direct connection to the COM Port of the modem is required to send AT command, however this method may not be practical for certain applications. This functionality is very useful for equipment wanting to send SMS messages over the IP network and also in Clear SCADA applications.

Multimax explained in our upcoming webinar

Thursday, 05 September 2013 01:32

Join us September 25 11.00am EST for a technical webinar highlighting our new Multimax Dual Port Router and the upgraded Datamax+.

Click here for more information and to register.

MTEL completed a maintenance run throughout the Far Northern Region. Maintenance runs perform checks on the antenna and transmitter systems, and batteries are replaced in systems were the age of the battery is 4 or more years. 20 sites were visited, nearly all were in excellent condition considering the lashing of two cyclones in the last few years.

In addition 6 sites were upgraded to Wireless Broadband (W2B) front ends. Mt Isa, El Arish, Herberton, Milla Milla, Ravenshoe and Port Douglas. These sites have the new Intelimax modems from Maxon. The site below is Pt Douglas system which is amongst one of the busiest auxiliary system in the state. Read the full story here......

Dual Port Rugged Industrial Router

Tuesday, 13 August 2013 23:31

With multiple connectivity options, the Multimax MA-2040 is a rugged 3G router suitable for a diverse range of industrial M2M applications.

The Multimax features dual-SIM capabilities as well two Ethernet ports, which provides advanced redundancy functionality. The price point of this device will astound you with its standard menu of features and capabilities when compared with similar products available in the market.

Suitable for applications from video streaming to expandable device monitoring, the Multimax is an adaptable, multi-purpose device for all your data needs.

Datamax+ now with Wi-Fi 3G Failover

Wednesday, 31 July 2013 02:56

The new Datamax+ has the added ability to automatically switch between using the 3G cellular towers and WiFi as its source of Internet connectivity.

This is ideal for use on a Yacht or Launch with access to WiFi at the marina, mooring, or jetty. The Datamax+ will seamlessly transfer its source of connectivity from one to the other so that the fixed-wire and WiFi devices on your boat will not notice the difference. Once the Datamax+ is configured as a WiFi slave to your on-shore WiFi network, each time you pull into dock the Datamax+ will swap between the higher-cost 3G network over to the shore-based connection.

The Datamax+ failover WiFi comes with the added benefit of acting as a WiFi repeater. This means that you only need one external antenna on deck connected to the Datamax+ to be able to retransmit the shore-based network connectivity throughout the boat. With the explosion in the number of WiFi connected devices on board these days, using the Datamax+ as a WiFi repeater also means that if you arrive at a new port, you leave your WiFi devices to slave to the Datamax+ and simply configure the Datamax+ as the slave to the shore-based WiFi. This is much simpler than having to reconfigure each and every one of your WiFi enabled tablets, security cameras, etc.

Smartmax Firmware Release 1.4.24

Tuesday, 16 July 2013 00:41




From 1.0.20
-       Fix issue related to upgrading of firmware process via web page

From 1.0.27
-       Addition of digital output timer control
-       WAN Scheduler improvements

From 1.1.7
-       SDI-12 functionality added
-       GPS functionality added
-       Input logic control (switching outputs on change of input)
-       Digital output pulse
-       Support 4 ~20mA scaling option in web page.

From 1.3.26
-       FTP functionality fixes

From 1.3.39
-       Added modem emulation functionality
-       Added 6 phone numbers entry to SMS Input and SMS Output
-       Added Radius Authentication for device management
-       Ethernet converter connection issue fix
-       Webpage IP STACK server status incorrectly displayed
-       MaXconnect support added
-       SDI-12 stability improved
-       IO Automation improvements including URL setting, SMS control, and timeout
-       SFTP support
-       Improve SMS reporting of battery level
-       SNMPV3 support
-       HTTPS support
-       IO Scheduler improvements
All functionality improvements are configurable via the webpage. Please see the Smartmax manual for further information on configuration options.
Configurations saved on previous build firmwares cannot be loaded in to modems with 1.4.24 firmware. All new Smartmax purchases will now be released on this firmware version unless previously agreed upon or specified.

Click below to register your Update request. 



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